FAQ

How long will it take to get my order?

Orders normally take between 24-48 hours to ship out of our warehouse. Once order has shipped, an email with tracking information will be available. It depends on where you are located but you can expect anywhere from 2-5 business days in Canada and the United States. Sometimes orders can take longer than these estimated time periods. You can log into your account, go to order history, to retrieve your tracking ID.  Go to our Shipping Policy Page for more details.

How do I get Free Shipping 

Standard Ground Shipping is Free for US and Canadian orders. 

What Shipping Companies do you Use?

Numerous shipping companies are used including Canada Post, FEDEX, USPS.
Who can I talk to if I have an issue with my order? 
If you have a question you can choose to either e-mail or phone us. Our customer support line is available from 9 am until 9 pm EST. Our response rate with e-mail is under 24 hours.

How long do I have to return my order?

You have an entire year from the date of purchase. Read in-depth about our Refund Policy. Click here

How do I know for sure that MVP Sports sells authentic NFL, NBA, MLB or NHL merchandise? 

Gridiron has partnered with several licensed suppliers who
have been approved by the leagues to sell merchandise. If necessary we can show official documents.