Our policy lasts 1 year from the day you ordered your item from Gridiron.
To complete your return, we require a receipt or proof of purchase.
Gridiron Sportswear pays for return shipping. If your return is approved and meets the requirements we will then send you a prepaid packaging slip.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please do not send your purchase back to the manufacturer.
To be eligible for a return,
- your item must be unused and in the same condition that you received it.
- It must be in the original packaging.
- Gift cards
- Boxer shorts, socks, slippers.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
You can begin your return by going to the Gridiron Return Center.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
111 St. Clair Avenue West Toronto Ontario CA M4V 1N5.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product if you are in Canada or the United States, you should mail your product to:
#701, 111 St. Clair Avenue West
Toronto, Ontario, M4V 1N5